To start the Sony CD Player, simply double-click on the CDExtra icon.
Minimum Requirements
Troubleshooting
Sound Problems
- Are your speakers plugged in? Is your volume turned up?
- Make Sound is configured correctly in Control Panels. To check, go to Control Panels, select Sound, select Sound In, select Internal CD, select Play-through.
- Your CD-ROM drive may not be 100% multi-session compatible. Since it is possible there may be an upgrade for your drive, contact your hardware manufacturer for further information.
Video problems
- If you cannot see videos make sure Quicktime 4.0 or higher is installed. Double click on the'Quicktime Installer' icon.
Online problems
- Do you have a direct connection to the Internet via modem, T1, ISDN line or other? If not, you will not be able to go online.
- Make sure the browser you are using can connect to the Internet site outside of the CD EXTRA. Try launching your browser and opening the URL: http://www.sonymusic.com. If it does not work there, it will not work from within the title.
- For best results, use the latest version of a current browser such as Netscape Navigator 4.0 or Internet Explorer 4.5.
- If you receive an error message when you try to go online you may not have enough free memory available. Make sure no other applications are open when you launch the Sony CDExtra.
Enhancing the performance of your CD EXTRA
Turn off all other programs while you are running the Enhanced CD. This includes applications, clocks, screen savers and other software.
Other MAC Performance Tips
- The folder entitled "For System Folder" contains extensions necessary to run this title. If you are unsure whether you have an extension or its latest version, drag that extension on to your system folder (without actually opening the system folder). Then follow the instructions your Macintosh gives you. If you want to keep older versions of any extensions, move them into another folder first before dragging the new ones in. After you are done installing new extensions, restart your Macintosh.
- Turn off all other programs while you are running the CD EXTRA. This includes other applications, clocks, file sharing, screen savers and other software.
- Turn off Virtual Memory in Memory Control Panels.
Playing your Sony CDExtra on Windows
After inserting the CD EXTRA in your CD-ROM drive a "CDExtra.exe" window will appear.
If your computer is not set to "Autorun" the "CDExtra.exe" dialog box will not appear. Set your computer to Autorun or double-click on "CDExtra.exe".
Minimum Requirements
Troubleshooting
Getting Started
- Make sure the CD is in your CD-ROM drive before starting your CD EXTRA title.
NOTE: Some machine with older versions of Windows 95 will require additional system files. If the CD EXTRA will not run at all, or causes system crashes, run the file MSVCRT.EXE included with this disk. It will add the necessary components for correct playback.Sound Problems
- Is your volume turned up? Are your speakers plugged in?
- Do you have a Sound Blaster compatible sound card that can handle 8-bit, 22.050 kHz sound? Is it installed properly in Windows? Try using another piece of software to play sound within Windows.
- If you have a mixing control panel, check that the levels are not set to zero.
Video Problems
- If you cannot see videos make sure Quicktime 4.0 or higher is installed. The installer is
provided in the Win_QT4 directory. Open Setup.exe.Online problems
- Do you have a direct connection to the Internet via modem, T1, ISDN line or other? If not, you will not be able to go online.
- Make sure the browser you are using can connect to the Internet site outside of the CD EXTRA. Try launching your browser and opening the URL:
http://www.sonymusic.com
If it does not work there, it will not work from within the title.- For best results, use the latest version of a current browser such as Netscape Navigator 4.0 or Internet Explorer 5.0.
- If you receive an error message when you try to go online you may not have enough free memory available. Make sure no other applications are open when you launch the Sony CD Player.
- If your browser was open prior to your attempt to go online via the Sony CD Player, you may not be taken to the proper web page. In this case, enter the url as given above.
Enhancing the performance of your CD EXTRA
Turn off all other programs while you are running the Enhanced CD. This includes applications, clocks, screen savers and other software.
For more Sony Music CD EXTRA information:
internet: http://www.cdextra.com
e-mail: CD_EXTRA@sonymusic.com
Recorded Message: (212) 833-6564
SONY MUSIC ENTERTAINMENT INC. LICENSE AGREEMENT
This legal agreement between you as end user and Sony Music Entertainment Inc. concerns this product, hereafter referred to as Software. By using and installing this disc, you agree to be bound by the terms of this agreement. If you do not agree with this licensing agreement, please return the CD in its original packaging with register receipt within 7 days from time of purchase to: Sony Music Entertainment Inc., Radio City Station, P.O. Box 844, New York, NY 10101-0844, for a full refund.